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Category Archives: Education
5 Reasons Why Security Awareness Training Programs Fail
All too often, I hear about security awareness training programs that fail. Here are some of the reasons that I hear: The information that they contain is inappropriate for the audience (usually far too complex). The presentation of the … Continue reading
Posted in Education, Information Security
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Security Awareness Training for Call Center Reps
Call centers often handle highly sensitive information for customers including financial data such as credit card details, Social Security numbers, and bank account details; and, in some cases, health information. This means that they need to comply with an increasing … Continue reading
Posted in Compliance, Education, Information Security
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H1N1 and Snowstorms – Training for Teleworkers
In a blog posting entitled “H1N1 and telework,” Akamai’s Senior Director of Information Security and Chief Security Architect, Andy Ellis, writes that: [H1N1] affects us in the workplace. If an employee has a small child and they don’t have a … Continue reading
Posted in Education, Information Security
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The Changing Economics of Training Development
Training isn’t immune from the changes that newspaper and book publishers are facing as production and distribution costs drop dramatically. These days, anyone can create a simple course at little to no cost (except their time) – especially if they … Continue reading
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Training and …
Browsing around some blogs referenced on Twitter (see … it really is useful for something!), I came across a blog run by a gentleman called Dave Ferguson. In the blog’s “about” page, he writes: … training deals only with skill-knowledge … Continue reading
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The Mobile Wave
You can’t help noticing it – people everywhere are using their cellphones, iPhones and Blackberries as much as (or more than) their laptops and desktop PCs to access web content. This paper from a recent conference on learning technology talks … Continue reading
Using Audio in Courses
OK – let’s start with a statement that should be obvious but clearly isn’t. Audio and video are NOT interactive (unless you count the student clicking on a “play” button). So, when you talk about interactive content, you need to … Continue reading
Posted in Education
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Social Engineering Attacks Still Alive and Well
CNET News recently reported that the AT&T account of convicted hacker turned security consultant Kevin Mitnick had been breached for the second time. Reportedly, the hacker(s) simply called a representative at an AT&T store in Idaho and asked them to … Continue reading
Posted in Education, Information Security
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Reduce Your Carbon Footprint with Web-Based Training
I’m not sure if your CFO is going to accept this as a compelling reason to implement web-based training, but it’s interesting nevertheless. Learning Footprint has posted an online calculator which will help you to determine how much you could … Continue reading
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CMS Recommendations for Complying with the HIPAA Security Awareness Training Requirements
During 2008, the Centers for Medicare & Medicaid Services (CMS) Office of E-Health Standards and Services (OESS) reviewed ten HIPAA covered entities (CEs) for their compliance with the HIPAA Security Rule. They found that the CEs had problems in compliance … Continue reading
Posted in Compliance, Education, Information Security
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